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Terms Of Use

Effective Date: 06/01/2025


Welcome to HDSS (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, online store, and related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.


1. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our Services.


2. User Accounts

To place orders or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account. Notify us immediately of any unauthorized use.


3. Acceptable Use

You agree not to misuse our Services. Prohibited uses include, but are not limited to:

  • Interfering with the operation or security of the website.

  • Attempting unauthorized access to other accounts or systems.

  • Using the Services to violate any applicable laws or regulations.

  • Collecting personal data from other users without consent.


4. Information Collection & Privacy

We collect personal information (e.g., name, address, email, phone number) to process orders, provide support, and improve our Services. We do not sell or share your information, except as required by law or as outlined in our [Privacy Policy].


5. Product Sales and Services

We provide access control products and security services, including the sale of key fobs and related items for HOA and property management use. We also offer security camera and alarm system installations through our main service platform.


6. Payment Terms

All purchases must be paid in full at checkout. We accept credit cards, debit cards, and other approved payment methods. Prices are subject to change without notice.


7. Order Cancellations and Refund Policy

All products sold through this store are considered special order items and are non-returnable.

Customers have 48 hours from the time of purchase to cancel an order. If canceled within this timeframe, a full refund will be issued minus any applicable bank or transaction fees.
After 48 hours, orders cannot be canceled or refunded under any circumstances.

If you are unsure about which product is right for your community, please call us at 954-573-9193 before placing your order. We’re here to help.


8. Disclaimers

All products and services are provided “as is” without warranties of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.


9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our Services or products. Our total liability for any claim is limited to the amount you paid for the product or service.


10. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law provisions.


11. Dispute Resolution

Any disputes arising under these Terms shall be resolved through binding arbitration conducted in accordance with the rules of the American Arbitration Association, held in the State of Florida.


12. Modifications to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Services constitutes your acceptance of the revised Terms.


13. Entire Agreement

These Terms constitute the entire agreement between you and HDSS concerning the use of the Services.


14. Contact Us

If you have any questions regarding these Terms, please contact us at:

Email: customersupport@hdssfl.com
Phone: 954-573-9193

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