Effective Date: 06/22/2026
HDSS Store respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing products, contacting our team, or interacting with our online store.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you have regarding your information.
Information We Collect
HDSS Store may collect personal information that you voluntarily provide when you:
Place an order
Create an account
Contact us by phone, email, website form, or chat
Request product support
Submit a return, warranty, missing item, or defective item claim
Sign up for updates, promotions, or marketing emails
The information we may collect includes:
Name
Billing and shipping address
Email address
Phone number
Order details
Payment-related information
Product details, serial numbers, or warranty claim information
Any other information you choose to provide when contacting us
We may also collect certain technical information automatically when you visit our website, such as browser type, device information, IP address, pages visited, and general website activity. This information helps us improve our website, customer experience, and store functionality.
How We Use Your Information
HDSS Store uses your information to:
Process and fulfill orders
Ship products to you
Provide customer service and technical support
Respond to questions, requests, or concerns
Process returns, exchanges, warranty claims, missing item claims, or defective item claims
Verify order information
Improve our website, products, and services
Send order updates, shipping confirmations, and account-related notices
Send promotional emails, product updates, or special offers when permitted
We will not sell or rent your personal information to third parties.
Information Sharing
HDSS Store may share your information only when necessary to operate our business, fulfill your order, or provide requested services. This may include sharing information with:
Shipping carriers such as UPS, FedEx, or USPS
Payment processors
Website hosting or e-commerce platform providers
Manufacturers or distributors for warranty or RMA-related claims
Customer support, email, or business software providers
Legal, tax, or compliance professionals when required
We may also disclose information if required by law, court order, legal process, fraud prevention, or to protect the rights, safety, and property of HDSS Store, our customers, or others.
Payment Information
When you make a purchase, payment information is processed through secure third-party payment processors. HDSS Store does not sell or rent payment information. Depending on the payment method used, we may only have access to limited payment details needed for order confirmation, refunds, and transaction records.
Cookies and Website Tracking
HDSS Store may use cookies and similar technologies to improve website functionality, remember preferences, analyze website traffic, and support marketing or advertising efforts.
You may be able to disable cookies through your browser settings. Please note that disabling cookies may affect certain website features, including shopping cart functionality or account access.
Email Communications
Unless you ask us not to, HDSS Store may contact you by email regarding your order, product support, new products, promotions, special offers, or changes to our policies.
You may opt out of promotional emails at any time by following the unsubscribe instructions in the email or by contacting us directly. Please note that even if you opt out of marketing emails, we may still send transactional emails related to your orders, account, returns, warranties, or customer service requests.
Your Access and Control Over Your Information
You may contact HDSS Store at any time to:
Request a copy of the personal information we have about you
Correct or update your information
Ask us to delete certain information, where legally permitted
Opt out of future marketing communications
Ask questions about how your information is used
To make a request, please contact us using the contact information listed below.
Data Security
HDSS Store takes reasonable precautions to protect your personal information both online and offline.
When sensitive information is submitted through our website, it is protected through secure technology such as encryption where applicable. You can verify a secure connection by looking for “https” and the lock icon in your browser address bar.
Access to personal information is limited to employees, contractors, or service providers who need the information to perform specific business functions, such as order processing, billing, shipping, customer service, technical support, or warranty assistance.
While we take reasonable steps to protect your information, no website, online store, or electronic storage system can be guaranteed to be 100% secure.
Data Retention
HDSS Store may retain customer information for as long as necessary to process orders, provide support, handle returns or warranty claims, maintain business records, comply with legal obligations, resolve disputes, and enforce our policies.
Third-Party Links
Our website may contain links to third-party websites, manufacturer websites, payment processors, shipping carriers, or other outside resources. HDSS Store is not responsible for the privacy practices, content, or security of third-party websites. We encourage customers to review the privacy policies of any third-party websites they visit.
Children’s Privacy
HDSS Store does not knowingly collect personal information from children under the age of 13. Our website and products are intended for use by adults and business customers. If we become aware that information has been collected from a child under 13, we will take steps to delete that information where required.
Changes to This Privacy Policy
HDSS Store may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact HDSS Store:
